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Job Description
VB Network
- 1) Expansion/optimization in line with sales & call load, HO plan
- 2) Manpower (technicians) planning at SF
- 3) Ensure SF MSL at all SF’s doing VB calls , Ensure Branch MSL
- Is maintained, Plan for additional Sf, Branch MSL
- 4) Timely GRN of defective parts and SF inventory audit
Service Delivery
1) Aging calls (2+ NP, 7+ Part, 21+calls must be zero)
2) Repeat repair analysis & reduction
Dealer
1) 100% visit to VB dealers (once in 2 months) & monthly PJP compliance by branch ASM's. Follow NDC process
2) Resolution/Sales of VB dealer defectives within 30 days.
Product
- 1) VB product quality feedback to HO.
- 2) New product & technical/CRM refresher training to SF
- 3) Random audits for gas charging calls & defective parts.
Revenue
1) AMC Sales as per HO Target
2) Accessories Sale as per HO Target
Skills
RepairProject ManagementAnalyticalService ManagementCustomer ServicePresentation SkillsProblem SolvingAnalysisService DeliveryInventoryDeliveryIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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