Parts Sales Manager

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
PRIMARY OBJECTIVE: -
To maximize aftermarket parts revenue and profitability through robust dealer network management, efficient supply chain coordination, customer-focused programs, and consistent stock levels.
RESPONSIBILITIES / ACCOUNTABILITIES:-

• Develop and execute the aftermarket parts business strategy to achieve sales, profitability, and growth targets.
• Track, analyze, and deliver key business KPIs such as parts revenue, Gross Profit (GP), and Gross Margin (GM%).
• Drive genuine parts sales by articulating product value, reliability, and total cost of ownership benefits to customers.
• Manage and strengthen the dealer and OEM network with a strong focus on parts availability and customer satisfaction.
• Plan, implement, and monitor after-sales sales campaigns to support business growth objectives.
• Lead, guide, and support Dealers and OEMs to achieve annual sales, margin, and profitability targets.
• Define and execute customer engagement programs in collaboration with Dealers, OEMs, and internal stakeholders.
• Manage parts sales through dealer channels and direct business
• Develop, implement, and maintain annual parts pricing strategies aligned with market dynamics for India, Nepal, and strategic accounts.
• Oversee issuance of commercial documentation and ensure compliance with internal policies and commercial governance.
• Conduct regular performance reviews with Parts Distribution Centres (PDC/SML) to ensure optimal inventory levels and service performance.

• Collaborate with Business Support, Supply Chain, and Warehouse teams to ensure optimal parts availability and inventory control.
• Guide and coach dealers on accurate parts ordering processes, system usage, and inventory management best practices.
• Conduct dealer parts stock audits and organize aftermarket sales and technical training programs.
• Coordinate with external suppliers and service partners to ensure quality, compliance, and continuity of supply.
• Develop and deploy aftermarket marketing materials, including brochures, demo kits, and promotional tools. & Ensure adherence to company policies, safety standards, and compliance requirements across all aftermarket operations.
  

AUTHORITIES FOR DECISION MAKING: -

• Volvo Penta Authority Matrix & Volvo Penta Business Manual
• Set by the Director - Service market
  

QUALIFICATIONS & EXPERIENCE:-

• MBA in Sales & Marketing
• B Tech in Mechanical Engineering/Electrical/Electronics/ Automobile.
  

EXPERIENCE & SKILLS: -

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• Experience with the Industrial Market & Understand of Diesel Engine Functions.
• Previous Parts Sales Experience.
• Knowledge in Parts Business & Good Knowledge in Inventory handling process.
• Experience in defining and driving Aftermarket Sales Campaigns for B2B & Retail sales channels.
• Having financial acumen understanding Cash flow, Payment process.
• Good presentation and communication skills (both orally and written)
• Sound PC skills (Microsoft packages)
• Customer-oriented and Commercial mindset
  

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Who We Are And What We Believe In
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the groups leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrows transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.