Desktop Support Engineer Health And Wellness

Job Title : Desktop Support Engineer

Experience: Minimum 6 Months

Employment Type: Full-Time

Office Timing: 10:30 AM to 7:00 PM

Working Days: 6 Days a Week

About The Company

A direct-selling company focused on health, wellness, and better living, offering a diverse range of consumer products. Its product portfolio includes Herbal, Personal Care, Food, Agriculture, Wellness, Beauty, and Home Care products. The company operates through a countrywide sales and marketing network across India, supported by trained sales and marketing teams and distribution partners.

Job Summary

We are looking for an experienced Desktop Support Engineer to provide technical support and maintenance for desktop computers, laptops, peripherals, and other end-user devices. The candidate should have strong troubleshooting, analytical, and communication skills.

Key Responsibilities

• Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals.
• Install, configure, and maintain desktop operating systems, software, and hardware.
• Provide technical support to end users via phone, email, or in person.
• Document technical issues and resolutions for future reference.
• Collaborate with other IT teams to resolve complex technical issues.
• Implement and maintain IT policies and procedures.

• Diploma or Bachelors Degree in IT or a related field.
• Minimum 6 months of experience in desktop support or a related field.
• Strong knowledge of Windows, macOS, and mobile devices.
• Excellent problem-solving and communication skills.
• Ability to work effectively in a team environment.
• Strong analytical and troubleshooting skills.
• Experience with IT Service Management (ITSM) tools.
• Basic knowledge of cloud-based technologies.