B2B Operations Executive

Profile- B2B Operations Executive

Location- Raipur

Salary- 25k-30k

Availability- Full-Time, work from the office

About Us: VsnapU

For more information about our company, please visit our website: www.vsnapu.com

Roles and responsibilities:

1) Operational Management: Oversee the day-to-day operations to ensure efficiency and effectiveness, develop and implement operational policies, processes, and monitor and improve workflows to achieve organizational goals.

2) Client Management: Act as the primary point of contact for key clients, ensuring their requirements are met, build and maintain strong client relationships to enhance satisfaction and retention and address client concerns promptly and professionally.

3) Data Management: Collect, analyse, and interpret operational data to support decision-making, create and maintain accurate reports, dashboards, and KPIs for management review and ensure compliance with data protection and security standards.

4) Communication and Coordination: Serve as a liaison between various departments to ensure smooth operations, communicate organizational goals and updates effectively to all stakeholders and collaborate with senior management to align operations with strategic objectives.

Key Skills and Qualifications:

1) Bachelors degree in Business Administration, Operations Management, or a related field (MBA preferred).

2) Minimum 1 year of experience in operations management or similar roles.

3)Strong client handling experience with excellent interpersonal skills.

4)Proficiency in data analysis and reporting using tools like MS Excel, Google Sheets, or BI tools.

5) Excellent verbal and written communication skills.

6) Strong problem-solving and decision-making abilities.

7) Ability to work under pressure and meet tight deadlines.