Executive Supervisor

Home Cleaning Operations Supervisor / Executive

1. Role & Responsibilities

Manage and coordinate daily home cleaning and deep cleaning services.

Allocate cleaning workers to customer locations based on bookings and service requirements.

Plan daily work schedules and ensure timely deployment of workers.

Recruit and source new cleaning workers to meet manpower requirements.

Maintain a database of available workers and coordinate replacements when required.

Prepare and manage weekly off schedules for workers, ensuring weekly offs are planned on weekdays and not on Sundays, subject to operational requirements.

Supervise and manage the cleaning team to ensure discipline, punctuality, and productivity.

Monitor cleaning service quality and ensure customer satisfaction.

Coordinate with customers regarding bookings, service timings, and feedback.

Visit customer locations when required to inspect work and resolve service-related issues.

Manage worker attendance, availability, duty allocation, and daily activity reports.

Ensure cleaning materials, equipment, and other required supplies are available.

Handle last-minute cancellations, staff shortages, and urgent service requests.

Maintain operational records, service reports, and worker performance details.

Drive the company car for worker transportation, site visits, and operational requirements.

Report daily operations, manpower status, customer feedback, and issues to management.

2. Preferred Candidate Profile

Minimum 2 years of experience in operations, housekeeping, facility management, or team supervision preferred.

Experience in managing workers, allocating manpower, and coordinating field operations.

Must possess a valid driving licence and be confident driving a car.

Willingness to travel to customer locations across Trichy and surrounding areas.

Good team management, communication, and problem-solving skills.

Ability to source, recruit, and coordinate cleaning workers.

Basic knowledge of mobile applications, WhatsApp, Excel, and daily reporting.

Tamil communication is essential; basic English is an advantage.

Responsible, punctual, flexible, and capable of handling urgent operational requirements.

Ability to work on Sundays when required, with weekly off scheduled on a weekday.

3. Perks and Benefits

Competitive monthly salary based on experience.

Performance-based incentives, subject to company policy.

Company car for official duties, subject to company policy.

Travel expenses for approved official duties.

Weekly off on a weekday instead of Sunday, as per the duty roster.

Career growth opportunities in operations and team management.

Opportunity to take ownership of home cleaning service operations.

Job Type: Full-time

Department: Home Cleaning Operations

Work Location: Trichy and surrounding areas

Experience: 2 years preferred

Driving: Car driving with a valid licence is mandatory

Weekly Off: One weekday; Sunday is a working day

Reporting To: Management