Jewellery Consultant

: Jewelry Consultant

Location: Mumbai Marine drive, Maharashtra

Industry: Retail Fine Jewelry

Role Overview

We are seeking a customer-focused Jewelry Consultant to help clients select jewelry that suits their preferences, occasions, and budgets. The ideal candidate will combine strong communication and sales skills with an interest in jewelry, gemstones, and styling.

Key Responsibilities

• Welcome customers and understand their needs, preferences, and budget.
• Recommend suitable jewelry for everyday wear, gifting, weddings, and special occasions.
• Explain product features, materials, craftsmanship, and care instructions accurately.
• Provide a personalized, high-quality customer experience throughout the sales process.
• Support sales targets and contribute to store performance.
• Maintain product displays, stock presentation, and a clean, organized showroom.
• Assist with billing, order coordination, exchanges, and after-sales service in line with store procedures.
• Build lasting customer relationships and encourage repeat business.
• Stay informed about current jewelry styles, products, and promotions.

Requirements

• Experience in retail sales, customer service, or jewelry sales preferred.
• Excellent communication, interpersonal, and customer-handling skills.
• A strong interest in jewelry, fashion, and personal styling.
• Professional, presentable, and attentive to detail.
• Comfortable working toward individual and team sales goals.
• Familiarity with POS systems and basic billing processes is an advantage.
• Flexibility to work retail shifts, weekends, and holidays.

Desired Skills

• Consultative selling and product recommendation
• Customer relationship management
• Negotiation and objection handling
• Product presentation and visual merchandising
• Teamwork and time management

Compensation: Based on experience and company policy.