Quality - Leaad

Role Summary

Responsible for leading plant quality activities covering internal manufacturing quality, customer quality, supplier quality, audits, inspection controls, ISO compliance, documentation, and quality improvement initiatives. The role involves handling customer complaints, warranty issues, supplier concerns, NCRs, audits, FAI / PPAP documentation, and ensuring plant quality KPIs are achieved.

Key Responsibilities – Plant & Customer Quality

• black small square Lead and manage plant quality activities for manufacturing, customer, and supplier requirements
• black small square Monitor daily quality control, inspections, audits, and issue resolution
• black small square Drive quality improvement to reduce customer complaints, internal rejections, supplier defects, and warranty concerns
• black small square Monitor quality KPIs and ensure achievement of plant quality targets
• black small square Handle customer complaints, warranty issues, containment, RCA, corrective actions, and closure
• black small square Coordinate customer audits including GPA audits, Torque audits, RTM audits, and special process audits
• black small square Prepare customer FAI documents, 3.1 certificates, inspection reports, and compliance documents
• black small square Ensure effective implementation of inter-process quality controls
• black small square Monitor daily rejection data and initiate corrective actions for recurring defects
• black small square Ensure proper instrument calibration and inspection readiness

Key Responsibilities – Quality System, Supplier Quality & NPI

• black small square Ensure compliance with ISO 9001 and maintain audit documentation
• black small square Plan internal audits and ensure timely closure of audit findings
• black small square Manage NCRs, corrective actions, preventive actions, and effectiveness reviews
• black small square Manage supplier quality issues, incoming material concerns, and supplier corrective actions
• black small square Conduct supplier audits and follow up on supplier improvement plans
• black small square Verify supplier material certificates including 3.1 certificates
• black small square Monitor supplier performance and support supplier development activities
• black small square Ensure supplier FAI audit and compliance
• black small square Support new product introduction, new process implementation, and product transfer activities
• black small square Coordinate with production, engineering, supply chain, and quality teams for product launch readiness
• black small square Ensure PFMEA, Control Plan, PPAP, FAI, inspection standards, and process documents are prepared and implemented
• black small square Handle commodities such as rubber, machined parts, castings, plating, and heat treatment components

Skills Required

• black small square Strong knowledge of QA / QC in manufacturing industries
• black small square Good working knowledge of ISO 9001, PPAP, PFMEA, FAI, NCR, and 8D methodology
• black small square IATF knowledge will be an added advantage
• black small square Experience in customer complaint handling and warranty issue resolution
• black small square Experience in supplier quality management and supplier audits
• black small square Knowledge of internal audits, customer audits, and certification audit
• black small square Good communication in English, Hindi, and Kannada
• black small square Ability to coordinate with international teams

Preferred Industry Background

• black small square Rolling stock / railway component manufacturing
• black small square Automotive Tier 1 or Tier 2 companies
• black small square Customer exposure with Alstom, BEML, Indian Railways, or similar customers preferred

Experience: 7–10 Years for B.E./B.Tech OR 10–12 Years for Diploma

Additional Information

What could you accomplish in a place that puts People First

At Wabtec, its not just about a job - its about the impact you make. When our people come together, were Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If youre ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether its freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. Were lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. Were building a culture where leadership, inclusion and your unique perspective fuel progress.

Were proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation Just let us know - weve got you.