Quality Technical Specialist – Customer Quality & Locomotive Testing

Company Description

The Quality Technical Specialist provides strategic leadership for Customer Quality, Pre-Delivery Inspection (PDI), and Locomotive Testing Quality, ensuring product compliance with customer, regulatory, and organizational requirements while optimizing Cost of Quality. The role is accountable for driving quality excellence through robust quality systems, defect prevention, reliability improvement, and continuous process enhancement.

As a key quality Specialist, the incumbent leads a team of Quality Inspectors and partners closely with Operations, Engineering, Program Management, Service Quality, Reliability, and Supplier Quality teams to achieve world-class product quality, customer satisfaction, and operational performance.

Key Accountabilities

• Lead Customer Quality, PDI, and Locomotive Testing Quality activities to ensure flawless product build Quality and and customer satisfaction.
• Champion a First-Time-Right culture through rigorous testing, inspection, documentation, and process discipline.
• Drive structured RCA, CAPA, and defect prevention strategies for manufacturing, reliability, and field quality issues.
• Ensure effective management and closure of NCMRs, quality escapes, audit findings, and corrective actions.
• Maintain compliance with QMS, ISO standards, customer specifications, and regulatory requirements.
• Establish and continuously improve inspection, testing, and detection plans across incoming, in-process, and finished product stages.
• Lead cross-functional quality improvement initiatives focused on product reliability, process capability, and operational excellence.
• Drive the vision of Zero Defects, Zero Customer Escapes, and a culture of accountability and continuous improvement.
• Develop organizational capability through coaching, auditing, training, and implementation of quality best practices.
• Promote strong EHS and compliance standards across all quality activities.

Qualifications & Experience

• Bachelor’s degree in Electrical, Electronics or Mechanical Engineering
• 12–16 years of progressive experience in Complex Products testing, troubleshooting and Customer Quality, preferably from Locomotive or Rolling Stock, Heavy Machinery, or related industry
• Strong technical expertise in locomotive systems, troubleshooting, testing and manufacturing processes
• Demonstrated experience with APQP, PPAP, NPI, Problem Solving and customer quality management
• Qualified Process Auditor with working knowledge of ISO and QMS
• Six Sigma Green Belt or equivalent problem-solving and continuous improvement experience

Leadership Competencies

• Customer-centric mindset with a strong focus on quality and reliability
• Proven ability to lead teams and influence cross-functional stakeholders
• Strong analytical, problem-solving, and decision-making capabilities
• Effective communicator with excellent presentation and stakeholder management skills
• Results-oriented, data-driven, and committed to operational excellence

Qualifications

Additional Information

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

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