Senior Executive - Regional Trainer | Hyderabad

Job Overview:

As a Retail Sales Trainer, you will be responsible for implementing, delivering and overseeing a comprehensive training program for retail store executives. Your primary focus will be on coordinating and educating the team on product knowledge, retail processes/tools and honing sales skills. This role involves end-to-end responsibility, including involvement in hiring, travel to stores throughout the region, conducting assessments, certification, on-the-job training (OJT), and post-training performance evaluation based on the KPIs.

Responsibilities:

1. Training Program Development:

● Collaborate with stakeholders to understand the specific needs and objectives of the training program.

● Contribute in designing and developing training materials, modules, and assessments.

● Ensure the training program aligns with the organizations goals and sales strategies.

2. Hiring and Onboarding:

● Participate in the hiring process to identify and select suitable candidates for retail sales roles.

● Facilitate the onboarding process for new hires, ensuring a smooth transition into the training program.

3. Training Delivery:

● Travel across the territory stores constantly to deliver the training. 

● Training delivery, pre and post assessments including toll gate assessments and certifications.

● Conduct engaging and informative training sessions on manufacturing processes, product knowledge, and sales techniques.

● Utilize various training methods to accommodate different learning styles.

● Implement assessments and certification processes to evaluate trainee performance.

● Manage KPIs and deliver the targets. 

● Improve the skills of low performing employees.

● Frequent travelling across the region to retail stores for face to face training delivery. 

4. OJT and Performance Management:

● Support on-the-job training for sales executives post-certification.

● Monitor and evaluate the performance of sales executives, providing constructive feedback and support. ● Collaborate with central teams to implement continuous improvement strategies.