Associate - Finance Operations

Associate, Finance Operations

Who We Are

Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or Bengaluru, or in our warehouses or offices around the world, we are reinventing the way people shop for their homes. Through our commitment to industry-leading technology, data-driven decision-making, and creative problem solving, we are building a place where you can do the most rewarding work of your career. If you are looking for rapid growth, continuous learning, and dynamic challenges, you will find that amazing career opportunities are always knocking at Wayfair.

About The Role

The Associate, Finance Operations will be part of the broader Finance Operations team, supporting day-to-day transactional finance activities with a focus on employee expense reimbursements, travel and entertainment (T&E) expenses for our EU & USA entities. This role is based in India in a hybrid in-office model.

What Youll Do

• Review and process employee expense and T&E claim for accuracy, completeness, and policy compliance, approving or returning items with clear comments for various regions.
• Perform periodic expense-related reconciliations, handle Corporate Travel Account (CTA) card reconciliations, and verify payout details to ensure ledger accuracy.
• When required, handle P2P activities, including creation of PO, invoice processing, and resolving routine mismatches or missing information with stakeholders and vendors.
• Act as a first-line contact for internal teams on expense, payment, and P2P questions, providing timely, professional responses and escalating more complex issues where needed.
• Maintain high data quality, follow established SOPs and controls, and support audits or process reviews by providing accurate documentation and explanations.
• Contribute to continuous improvement by flagging recurring issues, suggesting enhancements, and supporting testing or rollout of process and system changes.
• Ensure strict adherence to regional SLAs, internal audit requirements, statutory regulations, and record retention standards.

What Youll Need

• Bachelors degree in Commerce, Accounting, Finance, Business Administration, or a related field.
• 2-3 years of relevant experience in finance operations, expense audit, reimbursement processing, accounts payable, or other transactional finance roles
• Basic understanding of core finance operations concepts, particularly around expenses, and policy management.
• Strong attention to detail and ability to work with large volumes of transactional data with minimal errors.
• Good written and verbal communication skills; able to explain policy decisions clearly and professionally to employees and vendors.
• Comfort working with spreadsheets (Excel/Google Sheets) and finance/expense/P2P systems; experience with tools like Coupa, SAP, or similar is a plus but not mandatory.
• Ability to follow defined policies and procedures while exercising sound judgement on when to escalate issues.
• Customer-oriented mindset, with a focus on responsiveness, quality, and timely resolution.
• Willingness to work in a hybrid in-office environment in India and collaborate across time zones as needed.

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Technical Assistance

For more information about applying for a career at wayfair, visit our FAQ page here.

About Wayfair Inc.

Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [HIDDEN TEXT].