Senior Digital Medical Editor

About Medscape

Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

Job Overview

• Establishing and maintaining editorial standards and best practices across projects, conducting quality reviews, and implementing process improvements to optimize workflow efficiency and output quality.
• Independently managing the most complex and high-stakes projects from initial manuscript development through final HTML production, demonstrating advanced understanding of client-specific requirements, regulatory compliance, and industry nuances.
• Serving as the principal point of contact and editorial lead for key accounts, owning the strategic direction and delivery of high-value client campaigns while ensuring alignment with client objectives and organizational goals.
• Building and maintaining strong relationships with internal stakeholders to facilitate seamless project execution and drive continuous improvement initiatives.
• Providing guidance, mentorship, and support to Digital Medical Editors and other team members, fostering their professional development and ensuring consistent delivery of high-quality work across the team.
• Proficient in leveraging AI tools such as LLM, Claude, ChatGPT & Grammarly to support medical content development, streamline documentation, and improve content quality
• Experience in guiding teams on integrating AI-assisted workflows into medical writing processes to enhance productivity, accuracy, and efficiency.

• Review, adapt, edit, copyedit, and proofread a variety of web-based materials, including banners, emails, web pages, learning modules, and rich media, targeting healthcare professionals to ensure accuracy, consistency, and adherence to best practices for style, copy, graphics, design, layout, and audio/video.
• Apply meticulous attention to detail, reviewing grammar, spelling, punctuation, and compliance with editorial guidelines.
• Ensure all content aligns with medical, legal, and regulatory standards, maintaining compliance and integrity across deliverables.
• Verify that all content meets Medscape Medical Affairs product specifications and adheres to established limitations and standards, escalating issues and proposing solutions as needed.
• Compile project information into a client-friendly format for review purposes.
• Demonstrate the ability to thrive in a fast-paced environment, managing tasks effectively under tight deadlines while maintaining quality.
• Collaborate across departments to facilitate accurate, timely, and efficient project execution.
• Work independently to prioritize tasks, manage workload efficiently, and meet deadlines without sacrificing quality.
• Act as the editorial lead for key accounts across US and OUS markets, taking ownership of account strategy, deliverable quality, and client satisfaction.
• Build and maintain strong relationships with key client stakeholders, serving as a trusted advisor on editorial and regulatory matters.
• Provide mentorship, guidance, and hands-on support to Digital Medical Editors and junior team members, helping them develop their editorial skills and professional capabilities.
• Demonstrate flexibility to evolve and augment editorial processes to optimize delivery, efficiency, and quality across the department.

• Communicate effectively by clearly articulating needs and expectations across development teams.
• Foster strong internal relationships to ensure smooth, on-time task completion and execution.
• Demonstrate pride in individual and team contributions, celebrating successes and applying lessons learned from challenges.
• Show time management and prioritisation skills needed to collaborate with colleagues in different timezones and global locations.
• Exhibit respect, integrity, and professionalism in all interactions with colleagues and stakeholders.
• Adhere consistently to company values and standards, maintaining a positive and ethical approach to work.
• Engage in active communication by listening attentively, responding thoughtfully, and incorporating feedback constructively.
• Maintain composure under pressure, addressing challenges with a proactive, solution-oriented mindset.
• Show accountability and reliability by taking responsibility for actions and decisions, consistently meeting expectations.

• A minimum of 5 years of editorial experience in a medical communications agency, pharmaceutical company, or pharmaceutical advertising or medical affairs agency, with a preference for experience in web-based content.
• Proficient knowledge of AMA style and familiarity with scientific and medical terminology.
• Strong written and verbal communication skills, coupled with excellent problem-solving abilities.
• Proficiency with electronic editing tools including Adobe Acrobat, Microsoft Office Suite, and Google Workspace is highly desirable.
• Demonstrated management experience is required.
• A bachelor’s degree in English, Journalism, Communications, or a Medicine/Health-related field is preferred.
• Fluency in English is required.
• Knowledge of FDA, ABPI, and EMA regulations is preferred.