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Job Description
Senior Engineer - Aftermarket Service
Location - Bhubaneswar, Odisha
Work Arrangement - Onsite
What We Do At Weir
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planets future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.
Make your impact
Youll play a key role in solving real-world challenges. Youll apply your skills to deliver results that matter whether thats through engineering, planning or customer support. Youll work with purpose, learn every day and help shape a more sustainable future.
What Youll Do
- Field Service & Maintenance: Independently manage erection, commissioning, troubleshooting, and maintenance of pumps, valves, screens, classifiers, and cyclones at customer sites. Daily activities include hands-on servicing, repairs, and field inspections to ensure equipment reliability and performance.
- Technical Troubleshooting: Diagnose equipment issues promptly and provide effective technical solutions to minimize downtime and maximize operational efficiency. Success is measured by timely resolution of service requests and improved equipment availability.
- Customer Engagement & Training: Build trusted relationships with customers by delivering high-quality service and conducting training on equipment operation, inspection, and maintenance best practices.
- Reporting & Collaboration: Prepare detailed service reports, communicate findings and recommendations, and collaborate with internal teams to enhance customer support and service delivery.
- Aftermarket Growth: Identify opportunities for spare parts sales, service agreements, and Annual Maintenance Contracts (AMCs) to drive aftermarket business growth.
- Product Support: Support Product Performance Reviews (PPR), product trials, and performance evaluations to continuously improve service offerings.
- Travel Requirements: Extensive travel (greater than 75%) across Odisha, Chhattisgarh, and other regions to support customer sites and business needs.
- Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.
Must-haves:
- B.E. / B.Tech in Mechanical Engineering
- Minimum 6 to 8 years of hands-on field service, maintenance, commissioning, and troubleshooting experience with pumps and rotating equipment.
- Proven expertise in erection, commissioning, and troubleshooting of pumps, slurry handling equipment, and actuated valves.
- Experience working directly with customers in industrial, mining, or mineral processing sectors, with strong customer-facing service skills.
- Experience with OEM-manufactured pumps, rotating equipment or related process equipment, with the ability to work independently at customer sites.
- Ability to read and interpret engineering drawings and technical documentation.
- Experience with pump and motor alignment using dial gauges and vibration analysis techniques.
- Knowledge of slurry pumps, cyclones, slurry valves, vibrating screens, and related process equipment.
- Familiarity with site project activities including rigging, lifting operations, and safe handling of equipment.
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.
Were passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.
We believe your voice matters and your ideas make a difference. Were working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.
Benefits
- Competitive pay
- Career development and learning support
- Access to global inclusion networks
- Regional and team-specific benefits
- Sharebuilder scheme
- Wellness support for you and your family
- Collaboration with global teams
- Study support
Skills
Customer SupportOperationsCustomer InsightsField ServiceMaintenanceOperational EfficiencyProduct SupportService DeliveryDeliveryIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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