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Job Description
About this role:
Wells Fargo is seeking an Associate Supervisory Control Representative.
In this role, you will:
- Identify ways to improve internal and external electronic communications while ensuring compliance with internal company policies, applicable laws and regulations
- Perform routine reviews for various types of electronic communications on a daily basis to identify if the communication meets policy requirements
- Receive direction from management and escalate questions and issues to more experienced roles
- Interact with Supervisory Control teams and refer to management on escalation items that may be out of compliance
Required Qualifications:
- 6+ months of Supervisory Control experience, or equivalent demonstrated through one or a combination of the following: work experience, training or education
Desired Qualifications:
- At least 6 months of experience in Quality or Performance Monitoring or Content Moderation preferably in a global bank setting
- Basic understanding or experience with brokerage experience and/or FINRA regulations
- Strong communication skills
Job Expectations:
- Willing to work US hours
- Willing to work onsite (BGC office)
Posting End Date:
31 Dec 2024*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Skills
Customer RelationshipsContent ModerationIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Wells Fargo & Company is an American multinational financial services company with a significant global presence, operating in 35 countries and serving over 70 million customers worldwide. It is one of the “Big Four” banks in the United States, alongside JPMorgan Chase, Bank of America, and Citigroup, and is designated as a systemically important financial institution by the Financial Stability Board.
Founded in 1852 by Henry Wells and William G. Fargo, the company’s primary subsidiary is Wells Fargo Bank, N.A., headquartered in Sioux Falls, South Dakota for legal purposes. Wells Fargo is the fourth‑largest bank in the U.S. by total assets and ranks among the largest by deposits and market capitalization. It operates over 8,000 branches, 13,000 ATMs, and is a leading retail mortgage originator and servicer in the U.S., with a servicing portfolio exceeding $1.8 trillion.
In India, Wells Fargo began operations in 2006 with Wells Fargo India Solutions and has since expanded to major offices in Hyderabad, Bengaluru, and Chennai. The India teams support nearly all of Wells Fargo’s business lines, delivering services in technology, operations, risk, analytics, and corporate functions. India is a critical hub in the bank’s global delivery strategy, focusing on innovation, operational excellence, and strong risk management.
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