Lead - Presales - Maintenance/Repair & Operations Business

Pre-Sales Lead: AI Native MRO Platform

Location: Mumbai, India (Global Role) Experience: 10+ years

About the Role:

We are hiring a Pre-Sales Lead (Individual Contributor) to support the growth of our AI-Native MRO (Maintenance, Repair & Operations) solution, focused on spare parts optimization, asset criticality analysis, demand forecasting, and demand planning.

This role is ideal for a senior pre-sales professional who has hands-on experience engaging with global customers (especially US and other international regions), understands manufacturing-intensive industries, and can confidently articulate the business value of AI-driven MRO transformation.

You will work closely with Sales Leadership, Product, and Engineering teams to drive complex deal pursuits and position our solution as a strategic platform for reliability, cost optimization, and supply assurance.

Key Responsibilities:

• Act as the pre-sales subject matter expert for AI-driven MRO, spare parts management, and planning use cases.
• Partner with Sales and Executive leadership to understand customer challenges, value drivers, and operational pain points.
• Lead customer discovery workshops, solution mapping, and value articulation for global enterprise customers.
• Design and deliver high-impact presentations, demos, and solution walkthroughs tailored to Manufacturing, Oil & Gas, and CPG customers.
• Own the end-to-end pre-sales cycle, including:

• 1. RFPs / RFIs
• 2. Solution proposals
• 3. Proof of Concepts (PoCs)

• Translate AI concepts (forecasting, optimization, criticality models) into clear business outcomes such as inventory reduction, improved service levels, and reduced downtime.
• Collaborate closely with Product & Engineering to ensure feasibility, differentiation, and customer alignment.
• Bring industry best practices and competitive insights into sales pursuits.
• Build trusted relationships with CXOs, Supply Chain, Maintenance, Reliability, and IT leaders.
• Support pipeline reviews and continuously improve pre-sales effectiveness.

What Were Looking For:

• Candidates from SAAS EAM (Enterprise Asset Management) are preferred.
• Bachelors degree in engineering / computer science / IT (BTech / BE preferred).
• 10+ years of experience in a pre-sales or solution consulting role, preferably in Manufacturing, Mining, Oil and Gas, Chemicals and CPG.
• Proven experience working with global customers, especially US-based enterprises.
• Strong domain understanding of MRO process focused on spare parts management, asset and demand forecasting.
• Working knowledge of ERP ecosystems such as SAP, Oracle, or JD Edwards (nice to have).
• Solid grasp of AI / analytics concepts and ability to explain them in simple, business-friendly language.
• Excellent communication, storytelling, and presentation skills.
• Strong analytical mindset and problem-solving ability.
• Willingness to travel globally as required.

Why Join Us:

• Be part of a next-generation, AI-native MRO platform.
• Work on high-impact enterprise transformation programs.
• High visibility role with direct influence on revenue and product direction.
• Collaborative, fast-growing, and innovation-driven environment.
• Opportunity to shape how global enterprises manage reliability, inventory, and planning.