Assistant Manager Sales - Reactive

Additional Information

Job Number26112964

Job CategorySales & Marketing

Location#2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087 VIEW ON MAP

ScheduleFull Time

Located RemotelyN

Position Type Management

Job Summary

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education And Experience

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

OR

• 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required

Building Successful Relationships that Generate Sales Opportunities

• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Assists with managing and developing relationships with key internal and external stakeholders.
• Provides accurate, complete and effective turnover to Event Management.

• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Assists in closing the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the locations primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

• Supports the companys service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers in order to grow share of the account.
• Executes and supports the companys customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.