Senior Sales Engineer / Sector Sales Manager - F&B Industry

About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our clients in-house talent acquisition teams.

About our client

Our client is a global leader in thermal energy management and specialized pumping solutions.

They partner with customers to address complex manufacturing challenges by delivering advanced components and integrated systems that are both responsive and predictive. Their innovative technologies are trusted across a wide range of industries, including biotechnology, pharmaceuticals, industrial manufacturing, automotive, mining, food and beverage, OEMs, and medical devices. With operations in over 60 countries, they provide robust, worldwide customer support.

As a Senior Sales Engineer / Sector Sales Manager - F&B Industry, you will be responsible for...

• Conducting market research to identify potential customers in the Industrial Sector in North India.
• Developing and implementing targeted marketing strategies to reach potential customers in these sectors.
• Key account management including End Users, OEMs & System Integrators
• Building long-term customer business relations right from concept phase and ensuring product standardization at customer sites.
• Building and maintaining relationships with existing customers in these sectors, identifying opportunities for cross-selling and upselling.
• Attending industry events and exhibitions to showcase company products and engaging with potential customers.
• Providing technical expertise and assistance to customers, helping them to select the most suitable equipment for their specific applications in these sectors.
• Acting as the customers advocate and ensure their technical needs are met.
• Working closely with the company product development team to identify and developing new products that meet the specific needs of the Process Industries in India.
• Producing and maintaining detailed documentation on all customer interactions, including project timelines, equipment specifications, and budget constraints.

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• Providing ongoing technical support and guidance to other departments within the company as required to ensure that all customers receive the highest level of service and support.
• Providing high-quality technical support to prospects and customers during pre- and post-sales situations.
• Understanding and solve challenging application problems by recommending appropriate company solutions.
• Updating records in CRM interface for opportunity pipeline, appointments, lead and present business analytical data through CRM

What you already have...

• Hold relevant Diploma Mechanical / Bachelor of Engineering, Qualifications and a strong business background.
• Preferably have at least 10 -15 years of experience in the Fluid Handling Industrial, with a specific focus on pumps used in Process Industry applications, for F&B.
• Possess excellent written and spoken English communication skills.