Collection Voice Executive US Process Bangalore
Operations Maintenance & Support
Posted: 8 months ago
Posted: 8 months ago
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Job Description
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Job Description
Manage inbound and outbound collection calls for international (US) customers
Follow up on overdue invoices and outstanding payments
Negotiate repayment plans and resolve billing disputes professionally
Maintain accurate call logs Docs in CRM systems
Consistently achieve monthly collection targets, KPIs
Strong English communication negotiation skills
Willingness for US Shift
Follow up on overdue invoices and outstanding payments
Negotiate repayment plans and resolve billing disputes professionally
Maintain accurate call logs Docs in CRM systems
Required Candidate profile
Ensure adherence 2 company compliance policies and collection regulationsConsistently achieve monthly collection targets, KPIs
Strong English communication negotiation skills
Willingness for US Shift
Perks and benefits
Plus Incentives and benefitsSkills
Voice ProcessCollectionsCommunication SkillsCustomer SupportCustomer ServiceFixed ShiftsTroubleshootingUs Voice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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