International VOICE Servicedesk AGENT Networking 2 Yrs Pune

Department Icon Operations Maintenance & Support
Posted: 1 week ago
2-7 years
Pune
Operations Maintenance & Support
work from office
Full Time
Closes 2 Jan 2027

Posted: 1 week ago
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Job Description

Provide Level 2 technical support across networking, telecom IT domains.
Handle technical service desk operations through voice support channels
Troubleshoot resolve network connectivity, telecom and IT-related issues.
Support enterprise customers

Required Candidate profile

Work with ticketing systems to log, track, update resolve service requests incidents
Strong networking troubleshooting knowledge.
Level 2 technical support capability
Handson expe with ticketing

Perks and benefits

Plus Incentives and Bonuses

Skills

VoiceServicingTechnical ServicesNOCDeskTechnicalService DeskNetworking

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