Telecom Voice Customer Service Process Immediate Joining Bangalore

White Horse Manpower Consultancy
Department Icon Operations Maintenance & Support
Posted: 8 months ago
1-6 years
Bengaluru
Operations Maintenance & Support
work from office
Full Time
Posted: 8 months ago
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Job Description

Excellent English communication (verbal & written)
Strong customer-handling and objection resolution skills
Willingness to work in US/UK rotational shifts
Immediate joiners preferred
Handle inbound/outbound calls for Telecom Voice Process

Required Candidate profile

Resolve billing, technical, and service-related customer queries
Maintain SLA metrics:AHT, CSAT, Quality Compliance
Accurately log interactions in CRM/ticketing tools
Ensure high customer satisfaction

Perks and benefits

Plus Incentives and benefits

Skills

Telecom Voice ProcessInternational Voice ProcessUK Shift JobsAccenture HiringCustomer Support ExecutiveUS Shift JobsVoice Process ExecutiveTelecom VoiceCustomer Service

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