Service Delivery Director

Department Icon Risk Management & Compliance
Posted: 2 months ago
0-1 years
Noida, Uttar Pradesh
Risk Management & Compliance
work from office
Full Time

Posted: 2 months ago
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Job Description

  • Capability Strategy & Portfolio Leadership
  • Define and execute the global strategy for Cloud Native Applications capability, aligned to enterprise growth priorities.
  • Drive capability maturity, standardization, and scalability.
  • Business & Financial Leadership (P&L Ownership)
  • Own end-to-end P&L performance, including revenue growth, margin expansion, and cost optimization.
  • Define investment priorities, and productivity levers to drive profitable growth.
  • Lead financial governance through proactive risk management and margin protection strategies.
  • Growth, Client & Ecosystem Leadership
  • Act as a solution approver from Capability line reviewing solution and commercial outcomes.
  • Build and strengthen senior-level relationships across key accounts and global stakeholders.
  • Identify and drive new growth avenues across geographies, and emerging technologies.
  • Represent the capability in forums, client discussions, and leadership reviews.
  • Transformation, AI & Innovation Leadership
  • Lead AI-driven transformation of application delivery, embedding GenAI, automation, and predictive analytics at scale.
  • Define and operationalize the Cloud Native Applications CoE strategy as a hub for innovation and best practices.
  • Drive creation of reusable assets, accelerators, and IP, improving competitiveness and speed-to-market.
  • Champion continuous innovation through pilots and emerging technology adoption.
  • Talent & Leadership Development
  • Define capability roadmap for skills evolution (AI, consulting-led delivery).
  • Develop a leadership pipeline and succession strategy to support long-term growth.
  • Foster a high-performance, innovation-driven, and customer-centric culture.
  • Governance & Delivery Assurance
  • Establish governance frameworks ensuring high-quality delivery outcomes.
  • Provide executive oversight on critical programs and escalations, with a focus on risk mitigation and value realization.
  • Ensure adherence to security, compliance, contractual, and regulatory standards.
  • Drive continuous improvement in delivery excellence through KPIs and performance insights.

Skills

ComplianceRisk MitigationRegulatoryRisk Management

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