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Job Description
- Job Title: Chief Business Officer (CBO)
- Location: Marol, Mumbai, India
- Reporting To: CEO/Founder
- Working days: Mon-Sat
- Role Overview:
- The Chief Business Officer (CBO) will be responsible for leading and scaling all business
verticals, including Modern Trade (MT), Quick Commerce (Q-commerce), E-commerce, D2C, and International Markets. This is a high-impact leadership role that requires strategic vision, strong execution capabilities, and a deep understanding of the FMCG and beauty & personal care industry.
- Key Responsibilities:
- 1. Business Strategy & Growth:
- Scale present revenue streams and expand distribution channels across India and globally.
- Set and drive monthly, quarterly, and annual revenue targets across all channels.
- Work closely with the product and marketing teams to ensure alignment between
- product innovation, branding, and sales execution.
- 2. Sales & Revenue Ownership:
- Lead and manage sales teams across all channels – Modern Trade, Q-commerce,
- E-commerce, International Sales and D2C. Closing of JBP every year and achieving the same
- Drive market penetration strategies in high-growth potential regions.
- Grow partnerships with key retailers, pharmacy chains, Quick Com and online marketplaces.
- Monitor and optimize sales KPIs, conversion rates, Net Realisation, Debtor timely money receipt and profitability metrics across all platforms.
- 3. Digital & E-commerce Growth:
- Work with performance marketing and analytics teams to drive revenue growth across website.
- Monthly marketing plan with respective partner, execution of the same.
- Leverage data analytics to enhance customer acquisition, retention, and loyalty
- programs.
- Maintain double digit share in Hair care category across all platforms and channels
- 4. Leadership & Team Building:
- Build, mentor, and lead a high-performing sales and business development team.
- Define KPIs, incentive structures, and performance metrics to drive accountability and excellence.
- Foster a culture of innovation, ownership, and continuous learning.
- 5. Financial Management:
- Own the P&L for all business verticals and ensure profitability across channels.
- Track and optimize cost structures, trade margins, and operational efficiencies.
- Implement strong sales forecasting and budgeting processes.
- Key Requirements:
- Experience & Qualifications:
- 8+ years of experience in growing revenue in FMCG, D2C, beauty & personal care
- in e-commerce.
- Proven track record of scaling revenue, managing multi-channel sales, and
- driving e-commerce growth.
- Strong understanding of consumer trends, digital marketing, and quick
- commerce models.
- Prior experience in a high-growth startup or scale-up environment is a plus.
- Skills & Attributes:
- Strategic thinker with a results-driven mindset.
- Strong negotiation and stakeholder management skills.
- Ability to work in a fast-paced, high-growth environment with sense of urgency.
- Data-driven decision-maker with expertise in using analytics for business insights.
- Passion for clean beauty, sustainability, and ESG-focused business models.
- Strong stakeholder management with internal teams, platforms, and external
- partners.
- Hands-on leader who thrives in a fast-paced, high-growth environment.
Skills
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