Senior Advisor - Accounting And Settlement

Role Objective
To provide accounting services to Client/Carrier portfolio in accordance with group policies and following standard processes in line with the training imparted. Associates work under close supervision of senior team members.

Principal Duties and Responsibilities
Operational Delivery
 Shared management of a portfolio of accounts in line with the fundamental requirements, delivering quality and excellent customer service including (as defined in the tables at the end);
Statement rendering, reconciliations, chasing debts, handling payables, reporting and recovery of funding, actioning cash receipts and payments, escalation of issues into the Team Leaders, Relationship Managers and Business Unit as appropriate and action emails.
 Effectively prioritise and show flexibility to manage work load. 

Provide cover for associates not in the office by actioning urgent work.
 Participate and contribute in team huddles.
 Sound understanding of the business model, the full transactional process, and role interfaces / dependencies within the own business unit and related functions. 
Escalate errors and breaches to the Team Leader.
 Ensure adherence to Group policies and procedures.
 Ensure adherence to the Willis Insurance Essentials.
 Ensure ongoing, open and honest relationships with stakeholders (Internal/external) whilst managing their expectations.
 Operate within the guidelines of internal and external regulators.
 Proactively support key initiatives that have been delivered to implement change.
 Complete ad-hoc tasks as directed by Team Leader.

Qualifications:

 Minimum Bachelor’s degree required (Open to all streams).
Skills:

 Use of clear business English to enable effective direct communication (Verbal/Written) with stakeholders.
 Competent user of internal accounting systems.
 Good ability to plan and manage personal workload efficiently and effectively, correctly evaluating importance and prioritizing accordingly.
 Should be proficient with internal & external working processes of the BU. 
Minimum 6 months of total work experience.
 Proficiency of MS Office Suite. 
Aware and able to understand about the insurance industry.