Digital Inside Sales

Role & responsibilities

• Handle digital inquiries to drive revenue and value-added revenue by matching client's products and services to each customer's needs.
• Proactively engage with new and existing customers, thus helping build stronger customer relationships.
• Recognize customer requirements to effectively communicate and promote client's turnkey storage and office solutions. Additionally, understand client's essential offerings to sell those offerings to all customers proactively
• Conceptualize value-based pricing by leveraging full client's Product line of best-in-class portable storage and modular building solutions.
• Collaborate with the clients USA branch and sales management to fulfill customer requirements.

Preferred candidate profile

• Two plus (2+) years of experience handling international customers, preferably US/ NAM region, through Customer service, Inside Sales, cold calling, cross-sales, upselling, retention, or BPO Sales or Customer Support (international experience).
• Minimum education qualification: Graduate degree, any stream.
• A positive, can-do, will-do attitude with a winning mindset
• Ability to prioritize and effectively multitask with a high degree of attention to detail.
• Consultative, solution-selling approach to recognize customer requirements for value-based product placement.
• Skills to communicate product values and expectations to customers and, after that, internally to ensure a smooth ordering process.
• Experience and knowledge of working on Customer Relationship Management systems i.e. Sales Force and Account Management / Resource Planning Software, i.e., SAP Systems.

Location: Baner, Pune

Shift: 06:30 PM to 03:30 AM

Work Mode: 5 Days Work from Office

Notice Period: 15 to 30 Days Preferred

Benefits: Cab Facility (To & From Office)