Wipro Is Hiring | Blended Process | Pune

We are hiring for the US Radio Advertisement Management team. This is a Blended Process role involving major interaction through emails and chats, along with minimal voice support. The ideal candidate should possess excellent communication skills, strong analytical abilities, and the capability to work efficiently in a fast-paced environment.

Key Responsibilities

• Manage advertisement-related operations for US Radio clients.
• Handle customer interactions primarily through emails and chats, with minimal voice support.
• Work on Excel-based and data-driven modules.
• Analyze and process customer requests accurately and efficiently.
• Ensure service quality and adherence to operational guidelines.
• Collaborate with internal teams to resolve client issues effectively.

• Required Skills
• Excellent English communication skills (Written & Verbal)
• Strong email writing and business communication skills
• Good listening and comprehension abilities
• Basic computer operations knowledge
• Experience working with MS Excel and data-driven processes
• Strong analytical and multitasking skills
• Willingness to work in rotational shifts, including major night shifts
• Comfortable working from the office

Eligibility Criteria

• Graduates Only from Commerce Background
• Freshers and candidates with up to 2 years of experience can apply
• Comfortable working in a Blended Process (Chat + Email + Minimal Voice)
• Ready to work in US shifts with major night shifts
• Strong command of English communication

Selection Process

1. HR Interview
2. Operations Assessment
3. Grammar Assessment

HOW TO APPLY?

Interested candidates can share their updated resume to pournima.bagade@wipro.com with the subject line: "Application for Blended Process"