Wipro's Hiring | Collections Associate | Blended Process | Pune

Department Icon Operations Maintenance & Support
Posted: 14 hours ago
0-1 years
Pune(Hinjewadi Phase 2)
Operations Maintenance & Support
work from office
Full Time
Closes 11 Jan 2027

Posted: 14 hours ago
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Job Description

Collections Associate | US Telecom Collections (Blended Process)

Location: Pune Hinjewadi Phase 2

Salary: 3.5 - 4.0 LPA

Shift: US Shift | Rotational Shifts & Week Offs | Work from Office


Requirements:

  • Minimum 12 months of B2C Collections experience.
  • Freshers can Apply with Excellent Communications Skills.
  • Experience in US Telecom Collections preferred
  • Excellent written communication and chat etiquette
  • Comfortable working in a 24/7 environment
  • Knowledge of DSO, aging reports, payment follow-ups, and dispute resolution
  • Experience with CRM tools such as Salesforce, SAP, Oracle, or Freshdesk

Key Responsibilities

  • Handle customer interactions via chat
  • Follow up on overdue payments and collections
  • Resolve billing disputes and payment-related queries
  • Coordinate with billing and finance teams
  • Meet collection and recovery targets while maintaining compliance

Apply Now!

Interested candidates can share their updated CV to pournima.bagade@wipro.com

Subject LineCollections Associate

Limited openings available. Apply today! }


Skills

VoiceNon VoiceSemi VoiceCommunication SkillsHiringEmail SupportSEMExpression Blend

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About Company

An Indian multinational company called Wipro offers business process outsourcing, consulting, and information technology services. It is among the top big-tech businesses. Wipro offers clients in 167 countries a wide range of technology consulting services, including cloud computing, computer security, digital transformation, robotics, artificial intelligence, and data analytics.


The company changed its emphasis in the 1970s and 1980s to new prospects in the computing and IT sectors, which at the time were in their infancy in India. The company was renamed Wipro Products Limited on June 7, 1977, from Western India Vegetable Products Limited. The name was once more changed to Wipro Limited in 1982 from Wipro Products Limited. Wipro debuted as a New York Stock Exchange-listed company in 1999.[Reference required] Wipro became the second Indian IT company to generate $1 billion in revenue annually in 2004.


Wipro divided its non-IT operations into Wipro Enterprises, a distinct business, in 2012. Wipro's American international headquarters are located in Tower Center in East Brunswick, Middlesex County, New Jersey, and they opened in March 2023.

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