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Job Description
Team Leader | International Voice Process | Sales | Upselling | AML
Team Leader, International Voice Process, Sales Team Leader, Upselling, Inbound Sales, Outbound Sales, Blended Process, Voice & Chat, AML, Customer Service, Contact Center, KPI, CSAT, Quality, Compliance
Hiring experienced Team Leaders with a strong background in International Voice Process, Sales, and Upselling. Candidates must have prior experience managing sales/upselling teams, handling blended voice and chat operations, and driving team performance in a 24/7 contact centre environment.
Experience with AML-related queries, PTP/sales conversion, CSAT, AHT, quality metrics, compliance, operational KPIs, coaching, and team performance management required.
Top Skills
Team Handling, International Voice, Sales, Upselling, Blended Process, AML, CSAT, AHT, Quality, KPI Management
Skills
Credit ManagementCollection ManagementPTPKPIVoice SupportVoice ProcessInternationalB2BOperationsCustomer ServiceInternational Voice ProcessVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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