HR Operations Manager / HR Generalist - Hire To Retire (WTF, Noida)

HR Operations Manager / HR Generalist - Hire to Retire (WTF, Noida)

About WTF

WTF is a group of 11 businesses: 60 premium gyms of our own across Delhi NCR, ~200 partner gyms (WTF Powered), WTF Academy, Metaboliq, WTF Equipment, WTF Reboot and more, with 85,000+ members. Our head office in Sector 9, Noida watches over every gym and every member, all day.

For HR generalists who have owned the full employee lifecycle, joining to exit, for a multi-site frontline workforce. Not for pure recruiters, HRBP-only or policy-only profiles.

The job

You own every WTF employee from the day they accept the offer to the day they leave: the systems, the process, the SOPs, the paperwork, the compliance and the daily grievances. About 1,000+ frontline people across 60 gyms and the Noida head office: trainers, front desk, gym sales, housekeeping and technicians.

What you own

• Joining: offer and appointment letters, joining documents and KYC, background verification, employment agreements e-signed, HRMS profile, biometric enrolment, ID card and uniform; every joiner live within 48 hours.
• Agreements: employment, consultant, trainer revenue-share and NDA; versions, renewals and records.
• Attendance and payroll inputs: biometric attendance, leave, late marks, incentives and deductions sent to payroll clean and on time; missing punches and buddy punching caught.
• HRMS hygiene: every employee record, document and status correct in the HRMS; HR MIS on headcount, attrition, grievance and exit TAT.
• Policies and SOPs: write, roll out and audit HR policies and SOPs across 60 gyms: leave, attendance, grooming, discipline, POSH, exits.
• Statutory compliance: PF and ESIC registrations and challans, PT, LWF, Shops & Establishment, registers and due dates; inspection-ready.
• Daily grievances: one channel, an SLA, escalation and closure for staff issues across 60 gyms; spot the patterns gym by gym.
• Discipline: warnings, show-cause notices, enquiries and terminations with due process.
• Exit: resignations, notice and buyout, exit interviews, asset recovery, access removal, full-and-final settlement on time, experience letters, absconding cases.

What we measure you on

• Every joiner documented, verified and on HRMS within 48 hours
• 100% of PF and ESIC paid and filed by the due date
• Grievances closed within the SLA
• F&F closed on time with 100% of assets recovered
• SOPs adopted and audited at every gym

Who fits

• 5-10 years in HR operations or as an HR generalist, owning joining to exit yourself for 300-1,000+ frontline staff across many sites: retail, QSR, hotels, gyms, quick commerce, logistics or staffing.
• You can quote your numbers: headcount, sites, joiners and exits a month, grievance and F&F TAT.
• You visit gyms, sit with an angry employee and fix the problem yourself.

Selection: a practical round: joining documents with planted errors, a grievance case, a PF/ESIC question and an F&F to compute.

Work: WTF Head Office, Sector 9, Noida + regular gym visits across Delhi NCR • full-time, on-site • 6 days • CTC 10-16 LPA.