Customer Service Representative

Department Icon Operations Maintenance & Support
Posted: 7 months ago
0-1 years
Pune, Maharashtra
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
Let Jobaaj One apply for you

An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.

Job Description
About Company
Similar Jobs
Please verify your account first! Send OTP

Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

:

We are hiring Customer Support Associates for an International Voice/Chat Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.

Key Responsibilities:

  • Handle customer calls and chat for international clients professionally and efficiently
  • Understand customer issues and provide accurate resolutions
  • Maintain high standards of communication and customer satisfaction
  • Adhere to process guidelines and quality parameters
  • Document customer interactions appropriately

Eligibility Criteria:

  • Undergraduate/Graduate freshers are eligible to apply
  • Graduates with experience in International Voice and Chat BPO domain are also welcome
  • Excellent verbal communication skills in English
  • Customer-focused mindset and problem-solving ability

Work Schedule:

  • 5 days working
  • 2 rotational weekly offs
  • Rotational shifts (as per business requirements)

How to apply:

Interested candidates can share their cvs on whats app

Contact Person : HR Anushri Balapure

Contact Details : 7738035549

Skills

Customer SupportCustomer SatisfactionCustomer ServiceBpo

If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.

About Company

WNS Denali is a strategic procurement solutions provider delivering value beyond savings. We work with global enterprises to help them transform their procurement function to achieve a competitive advantage by reducing costs, improving efficiency, and mitigating risks. Our solutions include category management, strategic sourcing, contract management, procure-to-pay, and spend analytics. We combine deep domain expertise with cutting-edge technology and analytics to deliver sustainable results for our clients.
Read More

Similar Jobs

View all
Loading...

Looking for something similar?

Bag Logo
Jobaaj
Get jobs like this by email

New Operations Maintenance & Support roles in Pune.

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

One email a day. Unsubscribe any time.