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Job Description
:
We are hiring Customer Support Associates for an International Voice/Chat Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Key Responsibilities:
- Handle customer calls and chat for international clients professionally and efficiently
- Understand customer issues and provide accurate resolutions
- Maintain high standards of communication and customer satisfaction
- Adhere to process guidelines and quality parameters
- Document customer interactions appropriately
Eligibility Criteria:
- Undergraduate/Graduate freshers are eligible to apply
- Graduates with experience in International Voice and Chat BPO domain are also welcome
- Excellent verbal communication skills in English
- Customer-focused mindset and problem-solving ability
Work Schedule:
- 5 days working
- 2 rotational weekly offs
- Rotational shifts (as per business requirements)
How to apply:
Interested candidates can share their cvs on whats app
Contact Person : HR Anushri Balapure
Contact Details : 7738035549
Skills
Customer SupportCustomer SatisfactionCustomer ServiceBpoIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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