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Job Description
Job Title: Customer Support Associate – International Voice Process
Location: Gurugram
:
We are hiring Customer Support Associates for an International Voice Process at our Gurugram location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Key Responsibilities:
- Handle customer calls and chat for international clients professionally and efficiently
- Understand customer issues and provide accurate resolutions
- Maintain high standards of communication and customer satisfaction
- Adhere to process guidelines and quality parameters
- Document customer interactions appropriately
Eligibility Criteria:
- Undergraduate/Graduate freshers are eligible to apply
- Graduates with experience in International Voice and Chat BPO domain are also welcome
- Excellent verbal communication skills in English
- Customer-focused mindset and problem-solving ability
Work Schedule:
- 5 days working
- 2 rotational weekly offs
- Rotational shifts (as per business requirements)
How to apply:
Interested candidates can share resume over mail id
Contact Person : HR Pinki Kumari
Contact Details : 7400184690
Email : [HIDDEN TEXT]
Skills
Customer SupportCustomer SatisfactionCustomer ServiceInternational Voice ProcessBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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