PUN - REF117016U_2026301523 - Lead Associate - US HRO (3- 5 Yrs Of Relevant Exposure For US Shifts)

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

• Process Scope :-
• 1. Talent Acquisition
• 2. HR Administration Evaluation Parameters - For Associate/ Sr. Associate
• Total Work Experience (in years) - 3-5 Yrs
• Educational + Professional Qualifications - Bachelor Degree with HR Knowledge/ PGDM/ MBA Domain Knowledge and Experience 
• HR Administration Roles and Responsibilities :-

• Subject matter expert with the ability to apply knowledge of the business to solve HR issues.
• Review/Update Employee Data Management (Personal/Job/Salary/Retro changes/I-9)
• Pre-payroll administration (e.g., Time sheet Mgt. Payroll data changes etc.)
• Administration Compensation tasks (e.g., Tracking referral bonuses, Process spot bonuses/commissions, Tuition reimbursement, Medicare forms etc.)
• Leave of Absence Tracking, Administer Unemployment Forms /Questionnaire•

Maintain communications with clients, employees, and vendors in an efficient and timely manner.

• Ensure accurate and timely processing in accordance with procedures & client requirements.
• Ability to produce required HR reports/dashboard, utilizing the HRIS.
• Act as a client focal point and maintain regular client/internal communication.
• Ensure process documentation and SOPs are developed and kept current. Domain Knowledge and

Experience ;-

• Overall Experience Required: 2-4 years.
• 1-2 Years of Prior Experience in HR Administration Processes for US
• Experience in working any HCM.
• Strong communication skills
• Should have good, MS Office, Presentation and Reporting skills

• .• Strong interpersonal and problem-solving skills
• • Graduate (Any Stream)Language Capability :- English Domestic & International Spoken Proficiency Required:- Good communication skills
• Written Proficiency Required:- Good communication skills

Qualifications

Evaluation Parameters - For Lead Total Work Experience (in years) - 3-5 Yrs

Educational + Professional Qualifications - Bachelor Degree with HR Knowledge/ PGDM/ MBA

Additional Information