L6-Supervisor Credential And Contracting Team ( THE KEY )

The Role

You are responsible for provider credentialing — ensuring providers are enrolled with payers so the revenue cycle can begin. You handle application filing, tracking, and follow-ups until activation with zero drop-offs.

What You Will Own – Your Responsibilities

• Opportunity identification — monthly review of insurance panel openings relevant to your providers
• Pre-application analysis — gathering provider documents, validating completeness, and confirming regulatory compliance before any application begins
• Application filing — completing forms accurately and verifying every detail against payer requirements
• Submission and tracking — submitting applications, confirming receipt, and monitoring status until the provider is active
• Provider escalation management — resolving document issues, renewals, and urgent requests within 48 hours

• End-to-end contracting — managing the full provider contracting process without RCO handoff
• Relationship closure — formally documenting and closing the engagement once credentialing and contracting are complete

• Provider Enrollment Success Rate ≥ 90%
• Percentage of submitted applications resulting in active enrollment.
  The Fight: What You will Fight:
• Administrative paralysis.
• A provider stuck in pending cannot bill, cannot serve patients, and eventually loses trust in the process.

The Enemy Is

• The application sitting in a payer queue with no follow-up
• The document that expired without notice
• The missing update because no one tracked it

Nothing ages without a documented status and a next action.

WHO THRIVES HERE : Three Traits We Cannot Teach

• Relentless follow-up — Pending is not done. You track, follow up, and close.
• Structured under pressure — You manage multiple applications without losing control
• Accuracy obsession — One wrong detail is not a mistake — its a delay

• Full Training — Learn credentialing, contracting, and payer systems from day one
• Process Clarity — Clear ownership and defined workflows
• Career Growth — Deep exposure to the foundation of revenue cycle operations
• Impact Visibility — Your work directly enables providers to start billing

Ownership Culture — We reward people who take complete accountability

Qualifications

• Minimum 6+ years of experience in analysis or documentation-related roles
• Strong understanding of credentialing documentation processes
• Excellent communication and analytical skills
• Prior experience in team supervision or leadership is preferred