Posted: 3 months ago
Posted: 3 months ago
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Job Description
- Job Title - Sales Executive
- Department: Retail Operations
- Experience: Freshers , Retail / Furniture / Luxury sales (experience handling high-value/premium customers)
- Qualification: Graduate / MBA in Business, Marketing, Commerce, or related field Core Purpose
- Responsible for driving store-level revenue through consultative selling, managing high-value customer interactions, optimizing conversion rates, and maintaining
- disciplined CRM lead management. Key Responsibilities
- Sales & Revenue: Achieve assigned monthly sales and upselling targets; drive higher conversion rates for premium, high-ticket clients.
- Consultative Selling: Interact with customers to understand needs, recommend furniture solutions, and handle complex customization and pricing discussions.
- CRM & Lead Management: Maintain and track leads through CRM systems; monitor pipeline health to maximize lead-to-conversion ratios.
- Team Support: Guide and support junior executives to improve customer handling, negotiation, and closing skills.
- Operations & Compliance: Ensure adherence to pricing governance, billing accuracy, SOPs, and cross-functional coordination for smooth order delivery. Target KRAs /
- KPIs
- Sales & Leads: Meet conversion rate targets, achieve an 80% Walk-in to Lead capture ratio, and post-sales coordination for timely delivery.
- Ticket Size: Reduce Single Unit Invoice% and increase transaction count above 50k value as a percentage of overall transactions.
- Product Mix: Improve premium Matcode sales as a percentage of overall sales.
- Customer Feedback: Secure Google Reviews equivalent to at least 30% of walk-in traffic. Key Competencies
- Functional: Sales execution, lead management, pricing/discount handling, basic store operations, and CRM data tracking.
- Behavioral: Customer-centricity, professionalism, ownership, strong communication, adaptability, and problem-solving.
Skills
SalesCrm SystemsSales CoordinationSales ExecutionUpsellingSales ExecutiveIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
WoodenStreet is India's Leading Online Furniture Company with 100+ Experience Stores. Buy wooden furniture, home decor, and home furnishing online in India at affordable prices.
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