Senior Business Analyst

Defining, monitoring, and optimizing key performance metrics across customer acquisition, retention, and overall product performance will be part of your responsibilities. Additionally, conducting thorough market research to stay ahead of industry trends, understand competitor strategies, and anticipate customer needs will be essential. Your role will also involve identifying opportunities to streamline operations, enhancing efficiency, and improving customer satisfaction.

To succeed in this role, you should possess strong analytical skills with a proven ability to work with large datasets and generate meaningful insights. A deep understanding of user behaviour, customer journeys, and the importance of customer-focused design is necessary. Proficiency in data analysis tools such as SQL, Power Bi, Excel, and Tableau, along with experience in Agile methodologies, will be beneficial. You should be able to distil complex information into clear, actionable insights for diverse stakeholders and be proficient in the Microsoft Office suite.

As a self-starter who takes initiative, thrives in fast-paced environments, and can work independently, you should be comfortable navigating and excelling in a rapidly evolving, high-growth environment. Your 5-7 years of experience in data analysis and related fields will be valuable in fulfilling the responsibilities of this role.,