Walk-in || Team Lead

Key Responsibilities:

• Lead and manage a team handling Personal Loan disbursement operations.
• Ensure timely and accurate processing of loan disbursement cases.
• Monitor daily productivity, quality, TAT and team performance.
• Coordinate with internal teams, banks and stakeholders for smooth disbursement.
• Ensure adherence to process guidelines, compliance and SOPs.
• Handle escalations, resolve operational issues and minimize errors.
• Conduct regular team briefings, performance reviews and provide coaching.
• Prepare and share daily MIS and operational reports.

Candidate Requirements:

• Graduate in any discipline.
• Minimum 24 years of experience in banking/financial services operations.
• Prior experience in Personal Loan Disbursement is preferred.
• Minimum 1 year of team handling experience.
• Good communication, leadership and problem-solving skills.
• Strong knowledge of MS Excel and MIS reporting.