Walk-in || Customer Support Executive - Bisleri

About the Role

We are looking for enthusiastic and customer-focused individuals for the position of Customer Support Associate for Bisleri. The role involves handling customer queries, resolving complaints, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities

• Handle inbound and outbound customer queries through calls. • Resolve customer complaints and concerns in a professional manner. • Provide accurate information regarding services and orders.
• Maintain proper records of customer interactions and follow-ups. • Ensure customer satisfaction by providing timely and quality support. • Communicate with customers professionally and courteously.

Eligibility & Requirements

• Graduate or Undergraduate candidates can apply.
• Excellent English and Hindi communication skills.
• Knowledge of Marathi will be an added advantage.
• Basic computer knowledge.
• Freshers and experienced candidates are welcome to apply.
• Strong customer-handling and communication skills.

Shift Timings

• Morning Shift: 9:00 AM 6:00 PM
• Morning Shift: 10:00 AM – 7:00 PM
• Sunday: Fixed Off

Interview Process

Virtual Interview

Job Location

Andheri East, VKG, Mumbai

Salary

• 21,000 – 23,000 per month (CTC)

Who Can Apply?

Freshers as well as experienced candidates who have good communication skills and are interested in customer support roles are encouraged to apply.