Kotak Mahindra Bank - Inbound Officer - Inside Sales - Thane ,Mumbai
Business Development / Sales
Posted: 11 months ago
Posted: 11 months ago
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Job Description
*Handle customer queries and provide effective resolutions through calls, emails, or chat.
* Maintain a high level of professionalism and empathy while interacting with customers.
* Ensure customer satisfaction by providing accurate information.
* Strong problem-solving and interpersonal skills.
* Basic computer knowledge and ability to navigate CRM tools.
HR - +91 6291 816 768
* Maintain a high level of professionalism and empathy while interacting with customers.
* Ensure customer satisfaction by providing accurate information.
Required Candidate profile
Excellent verbal and written communication skills in English.* Strong problem-solving and interpersonal skills.
* Basic computer knowledge and ability to navigate CRM tools.
HR - +91 6291 816 768
Skills
Inbound ProcessCustomer ServiceCustomer SupportBanking VoiceCustomer CareBPOCcaSolving QueriesIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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