Team Lead - Operations (Visa Process / International Customer Support)
Operations Maintenance & Support
Posted: 1 week ago
Posted: 1 week ago
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Job Description
We are hiring a performance-driven Team Lead to manage daily workflow and team performance for our international Visa support process. You will oversee inbound voice and email queues and ensure strict adherence to contractual SLAs.
Required Candidate profile
1 to 3 years total, with 12 to 18 months as a Team Lead, Assistant Team Lead, SME, or Senior Executive handling team responsibilities.Skills
Team LeadingBPOInboundTeamException HandlingVisa ProcessingInbound ProcessProcessingCustomer SupportOperationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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