Customer Service Representative (Bangalore Rural)

• Customer Service Representative (Bangalore Rural)
• Company: Wroots Global
• Job Location: Bagalur, Karnataka, India
• Employment Type: Full-time
• Customer Service Representative - International Voice Process
• Requirements:-
• Excellent Communication in English.
• Prior experience in US/UK/Australian voice process.
• Fluent English Communication Skills (verbal & written) must be clear, confident, and neutral/accent-neutral.
• Freshers & Experienced are welcome to apply!
• Immediate joiners only.
• :

As an International Voice Process Associate for a Customer Service Representative domain, you will be responsible for handling customer s from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a qualified and courteous tone at all times.

• Key Responsibilities:
• Handle inbound queries from customers in a professional and friendly manner.
• Identify and resolve customer complaints by providing timely solutions.
• Maintain a high level of customer satisfaction by addressing inquiries promptly.
• Meet individual and team performance metrics, including handling time, customer satisfaction, and issue resolution.
• Work collaboratively with cross-functional teams to resolve escalated issues.
• Work Location: Bangalore
• Shifts: UK Shift & US Shift (5 days work2 days off)
• Immediate Joiners Only!
• Fluent English Communication Skills must be clear & confident.
• Fresher's & Experience are welcome to apply. .