Telecaller

Department Icon Operations Maintenance & Support
Posted: 1 week ago
1-4 years
Bangalore
Operations Maintenance & Support
work from office
Full Time
Closes 1 Jan 2027

Posted: 1 week ago
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Job Description
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Job Description

We are seeking a motivated and enthusiastic Telecaller to join our team in Karnataka. The ideal candidate will be responsible for engaging with customers over the phone, promoting our products and services, and providing exceptional customer service. As a Telecaller, you will play a crucial role in driving sales and ensuring customer satisfaction.

Key Responsibilities:

  • Conduct outbound calls to potential customers to promote our offerings.
  • Handle inbound calls and respond to customer inquiries effectively.
  • Maintain a thorough understanding of our products and services to provide accurate information to customers.
  • Achieve daily and monthly sales targets set by the management.
  • Document all interactions with customers in the CRM system.
  • Follow up with leads and maintain a pipeline of potential sales.
  • Collaborate with the sales team to develop strategies for improving customer engagement and sales conversion.

Required Skills:

  • Proven experience in telecalling or telesales.
  • Excellent communication skills in English and local languages.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Proficiency in using CRM software and basic computer applications.

If you are passionate about sales and customer service and meet the experience requirements, we encourage you to apply for this exciting opportunity to grow your career as a Telecaller.

Skills

TelecallerCustomer CareTelecallingTelesales

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