Pensions Administrator

Experience: 1 to 3 Years (UK Pensions DB/DC)

Location: iThink, Thane

Shift Timing: 1:30 PM 10:30 PM (Hybrid)

Department: Global Delivery and Solutions

About the Role:

We are hiring a Pensions Administrator Advisor to manage pension administration processes for UK clients. The role involves handling member transactions (Leavers, Retirements, Transfers, Deaths), ensuring compliance, and providing quality customer support through effective communication and problem-solving.

Key Responsibilities:

• Handle pension administration transactions accurately (DB & DC schemes).
  
• Communicate with clients/members through emails and letters.
  
• Monitor workflow, prioritize tasks, and ensure SLAs are met.
  
• Escalate and manage potential complaints/issues.
  
• Perform manual pension calculations with accuracy.
  
• Support team during workload peaks and provide holiday cover.
  
• Participate in huddles and contribute to process improvements.
  
• Adhere to compliance, quality, and audit standards.
  

Desired Candidate Profile:

• Graduate with 13 years’ experience in UK Pensions administration.
  
• Strong knowledge of DB (Defined Benefit) and DC (Defined Contribution) pension schemes.
  
• Good communication skills (written & verbal).
  
• Detail-oriented with high accuracy in calculations.
  
• Ability to work under pressure and meet deadlines.
  
• Computer literate (MS Office).
  
• Maths and English proficiency (GCSE C or equivalent).
  

What We Offer:

• Hybrid work model (iThink, Thane).
  
• Learning and career growth in UK Pensions domain.
  
• Collaborative and supportive work environment.
  
• Competitive compensation and benefits.

If interested, kindly apply on the below link:

https://eedu.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1003/job/202600695/?utm_medium=jobshare&utm_source=External+Job+Share