Customer Service Engineer

Department Icon Operations Maintenance & Support
Posted: 1 year ago
3-5 years
Hyderabad / Secunderabad, Telangana, Telangana
Operations Maintenance & Support
work from office
Full Time

Posted: 1 year ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Position:

Customer Service Engineer in India

Headcount: 3

Expected on-board date asap

Work Location:

(MRF - Trichy , Exel Rubber - Hyderabad , Yokohama - Haryana , Goodyear - Auranagabad , Ceat - Mumbai , Ralson - Ludhiana , SYAM - Bharuch)

Salary Budget:

  • For 5 to 7 years
  • For 8 to 10 years
  • Salary may vary depending on Candidate skills and hiring company size. I have mentioned above amount is for private companies

Job Responsibilities:

  • 1. Provide on-site daily maintenance services and act as technical liaison with the client.
  • 2. Work with ARP Technologies Engineering and R&D departments in China to solve any issue, or to implement improvements, or upgrades.
  • 3. Report to the Global Service Manager at HQ
  • 4. Provide intelligence about sales opportunities for ARP.
  • 5. Assist with the technical evaluation, promotion and sales of ARP products, services, spare parts and upgrades kits.

Requirements:

  • 1. At least 3 years experience in a similar role for industrial production machinery. Preferrable at least 1 year in the tire industry and with tire curing presses.
  • 2. A suitable mechanical or electrical technical education, understanding hydraulics, pneumatics, electrical control systems, and industrial machinery safeties.
  • 3. Ability to service tire curing presses independently. Hands-on, can-do mentality, by him/herself.
  • 4. Willing to travelling to different countries for training and other assignments.
  • 5. Able to communicate effectively (on site), able to communicate in English in writing and verbally.
  • 6. Good organizational, coordination and communication skills. Able to write regular reports in English.
  • 7. Able to work with MS Office and similar applications.

Skills

Customer ServiceMaintenanceProductionService Engineer

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About Company

We are Xpheno (pronounced ‘ex-feeno’), a Specialist Talent Solutions company that offers Direct Hire, RPO, IT Staff Augmentation, Executive Search, Engineering Professional Services & Sales/Support Staffing services. Founders Kamal Karanth and Anil Kumar ET, who have served in marquee staffing companies as Managing Directors in their previous stints, have come together with a seasoned, like-minded team, to lead Xpheno. Xpheno the name, is short for extended phenotype. It is derived from the concept of genes and their effect on the environment. We believe that this concept lends itself to the world of human resources perfectly because when placed in a role that best suits their abilities, people are able to influence large teams and companies. Thereby, having a huge, positive impact on the Eco-system and very often on the way we live. At Xpheno, we understand that organisations need to get talent at the right speed, scale, quality, and at the right costs, or what we call SSQC. However, at the foundation of this are people, and the relationships we build with them. It’s the conversations we have, and the bonds we form that are critical for aspirants to make a decision. Our team’s industry expertise in Life Sciences, Consumer & Retail, Automotive, Construction, Infrastructure and IT enables us to find the right people, for the right role and thereby ensuring that we fulfill our promise every time.

 

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