Booking Coordinator

: Bookings Coordinator

Company: Xpress Health

Salary: 25K per month

Job Summary

We are seeking a proactive, organised, and detail-oriented Bookings Coordinator to support and oversee shift fulfilment across our healthcare staffing operations. The successful candidate will be responsible for managing bookings-related communications, coordinating with internal bookings and recruitment teams, and ensuring maximum shift coverage by effectively matching available healthcare professionals with open shifts.

Key Responsibilities

• Coordinate with the internal bookings and recruitment teams to ensure efficient shift fulfilment.
• Monitor and manage the bookings email inbox, ensuring timely responses and appropriate follow-ups.
• Identify gaps in shift coverage and proactively coordinate with available staff to fill open shifts.
• Liaise with healthcare facilities to understand, prioritise, and address their staffing requirements.
• Monitor shift availability, booking trends, and workforce requirements to optimise staff allocation.
• Maintain accurate booking records, schedules, and shift updates.
• Collaborate with team leads and recruiters to achieve daily and weekly shift fulfilment targets.
• Ensure smooth communication between healthcare professionals, clients, and internal teams.

Qualifications & Requirements

• Minimum of 1 to 2 year of experience in staffing coordination, scheduling, customer service, or a similar operational role.
• Bachelor's degree is mandatory.
• Strong organisational, scheduling, and calendar management skills.
• Excellent verbal and written communication skills.
• Ability to multitask and manage high volumes of emails and calls efficiently.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and perform effectively in a fast-paced environment.
• Previous experience in healthcare staffing or workforce scheduling will be an added advantage.