Service Engineer

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

JD: Sr. Service Engineer (HVAC & Plumbing)

Location: Mumbai Thane

Part 1. Describe the Position

To build a service and aftermarket team across pan India represented in all regions for providing basic support and faster response time.

• Summary:
• List the essential functions and major activities in order of their importance.
• 1. Single point contact for regional customer on after sales
• 2. Knowledge of operation & maintenance of fire pump.
• 3. Providing all erection and commissioning activities for HVAC/FIRE/Plumbing pumps.
• 4. Trouble shooting 5. Spare part & AMC business
• 6. Upgrades & retrofit business
• 7. Energy audit Skill
• 8. FMEA

Part 2. Education Qualification:

BE / Diploma in Mechanical/Electrical Engineering with at least 6-10 years of field experience

Key technical skills and knowledge;

• Experience in handling HVAC & Plumbing pumps, pressure booster, Fire pumps systems independently
• Computer competency
• Ability to handle customer complaints independently
• Ability to communicate fluently with our own engineering and other Value center
• Ability to identify root cause analysis technically

• Stamina and Adaptability
• Should be able to sustain field activity for a prolonged period
• Required Knowledge
• Pump hydraulics (Basic)
• Plant operation & process
• Basic knowledge of operation & maintenance of Fire /Plumbing /HVAC pumps.
• VFD & Controllers for HVAC & Plumbing

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.