Sales Engineer

Role & responsibilities

• Understand customer requirements and recommend suitable technical products and solutions.
• Prepare and submit technical quotations, proposals, and product specifications.
• Coordinate with customers to clarify technical and commercial requirements.
• Generate new sales opportunities and develop relationships with existing customers.
• Follow up on enquiries, quotations, purchase orders, and pending payments.
• Coordinate with the Production, Purchase, Quality, and Engineering teams to ensure timely order execution.
• Review customer drawings, specifications, and technical documents.
• Provide technical support and product demonstrations to customers when required.
• Prepare technical submittals, datasheets, compliance documents, and other customer-required documents.
• Attend customer meetings and discuss technical and commercial matters.
• Monitor order status and keep customers updated on delivery schedules.
• Handle customer complaints and coordinate internally for timely resolution.
• Identify market trends, competitor activities, and potential business opportunities.
• Maintain accurate records of enquiries, quotations, orders, and customer communications.
• Achieve assigned sales targets and support the overall business development activities.

Preferred candidate profile

• Bachelors degree in Mechanical, Electrical, Electronics, Instrumentation, or a related engineering field.
• Good understanding of technical products, specifications, drawings, and engineering requirements.
• Strong communication and interpersonal skills.
• Ability to understand customer requirements and provide suitable technical solutions.
• Good negotiation, presentation, and customer relationship management skills.
• Ability to prepare quotations, technical proposals, and commercial offers.
• Willingness to travel for customer visits, meetings, and business development activities.
• Proficiency in MS Office, especially Excel and Word.
• Ability to coordinate effectively with Sales, Production, Purchase, Quality, and Engineering teams.
• Self-motivated, target-oriented, and capable of working independently.
• Good problem-solving and follow-up skills.
• Strong focus on customer satisfaction and timely execution of orders.