Functional Business Analyst - Insurance

Job Summary:

We are looking for an experienced Functional Business Analyst with strong expertise in the Insurance domain, particularly in Canadian and North American insurance operations. The candidate will drive business transformation initiatives, process improvements, digital transformation, automation and AI-driven solutions while working closely with business stakeholders and technology teams.

Key Responsibilities:

• Subject Matter Expert (SME) in insurance operations across Canada and North America.
• Analyze existing business processes and identify opportunities for improvement.
• Gather, document and analyze business requirements from stakeholders.
• Drive process re-engineering and business transformation initiatives.
• Support digital transformation, automation and AI-driven solutions.
• Manage stakeholder expectations, project governance and business outcomes.

Required Skills:

• Strong experience as a Functional Business Analyst in the Insurance domain (Canada/North America Mandatory).
• Strong understanding of business analysis, requirement gathering and process mapping.
• Experience in process re-engineering and business transformation.
• Knowledge of digital transformation, automation and Generative AI solutions.
• Excellent stakeholder management, analytical and communication skills.
• Ability to work with international clients and senior stakeholders.

Qualification:

• Bachelor's degree in Business, Finance, Insurance, Technology, or related field.
• Relevant certifications in Business Analysis, Agile, Insurance, or Process Excellence will be an added advantage.

Additional Information:

• This is a Hybrid model working in Delhi/NCR.
• Candidates are expected to travel to client locations.