Senior Analyst - Automation And Reporting

YouGov is an international research data and analytics group.

We help the world’s most recognised brands, media owners and agencies to plan, activate and track better marketing activities. As pioneers of online market research, we have been building an ever-growing source of consumer data for the past twenty years. Creating the richest and most complete understanding of your customers’ complex lives. We call it living data.

We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do. Unlike our competitors, we understand how opinions and trends change from day-to-day, week-to-week and year-to-year. That’s why we have built a platform that gets you right to the source for reliable, accurate data that reflects the reality of a complicated world. Imagine if you could know what 17 million+ people in over 55 markets were thinking now? Or last week? And do so again and again? That’s why we’re different.

Rather than commissioned research that’s already out-of-date by the time it reaches someone’s inbox, our data is alive. So, no matter how quickly things change, our clients are always in the know.

YouGov. Living Consumer Intelligence.

The Culture

Diversity and inclusion are fundamental to YouGov. We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research. We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do. None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives.

Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.

Come join our growing Group Finance team in our Mumbai Centre of Excellence (CENX)!

The role reports to the Finance Transformation Manager and offers the opportunity to both make a significant impact and learn. The role is tasked with the automation and improvement of processes across the core Finance pillars of order to cash, procure to pay, record to report and payroll. It will involve understanding processes, mapping them out, designing improvements and ensuring they are successfully implemented. Those solutions may vary from process changes (elimination, simplification), through to VBA or RPA based automations, use of new tooling or finding new uses for our NetSuite ERP, workflow management tools etc.

Roles and Responsibilities

• Analyse and solve a wide variety of complex process problems


• Build effective relationships with peers across the Finance CENX, Finance Systems and Regional Finance Teams


• Process optimization, understand challenges in the existing processes and recommend improvements.


• Responsible for service delivery excellence


• On the lookout for new ways to enhance processes using new ideas and tools


• Prepare SOPs / process flow diagrams, developing materials showing “as is” and “to be” states


• Timely delivery of project updates and communicates progress to stakeholders.


• Supporting the development of metrics and reporting that provides data for process measurement, identifying indicators for future improvement opportunities.


• Collects data and insights from operations to identify the root cause of problems


• Surveys, identifies, and analyses best practices for techniques and processes.


• Take the initiative to identify and implement best practice


• Performs benefit, analyses, and constructs business cases for process improvement opportunities


• Takes the lead on RPA development and implementation

Skills Required

• Experience delivering automations using excel (VBA) based automations alongside RPA solutions (e.g. Power Automate, UIPath, Automation Anywhere etc), reporting solutions using PowerBI and system changes in ERP (NetSuite)


• Knowledge of process documentation, process mapping and process optimization.


• Good knowledge of finance process metrics


• Knowledge and work experience in other frameworks like Lean Six Sigma, Project management, thinking etc will be an added advantage


• Good presentation and written communication.


• Strong interest for customer focus and getting the right outcomes for stakeholders


• Ability of quick learning


• Strong analytical skills


• Ability to manage and prioritise across multiple Projects

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