Verbatim Analyst

The Company

YouGov is an international market research and data analytics group.

Our mission is to supply a continuous stream of accurate data and insight into what the world thinks, so that companies, governments and institutions can better serve the people and communities that sustain them.

We have the best data and the best tools. We continuously challenge conventional approaches to research, and we disrupt our industry to ensure that our clients always get the best solutions.

We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do.

Each day, our highly engaged proprietary global panel of over 15 million people provides us with thousands of data points on consumer opinions, attitudes and behaviours. We combine this continuous stream of data with our research expertise to provide insights that enable intelligent decision-making and informed conversations.

With operations in the UK, North America, Mainland Europe, the Nordics, the Middle East, India and Asia Pacific, YouGov has one of the world’s largest research networks.

The Culture

Diversity and inclusion are fundamental to YouGov. We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research. We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do. None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives.

Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.

The Role

Reporting to the Team Leader, you will be working with a global team, transforming text responses from our panelist surveys into meaningful statistics for our clients.

What will I be delivering?

You will be focusing on transforming the open text responses from our respondents into meaningful and usable data that can be integrated with the rest of the data. All these services have to be delivered to the expected standards and on time.

What’s in it for me?

Verbatim Analysis is a new internal service being offered at YouGov, a team being built out at our newest Centre of Excellence in Bangalore. Those in the starting team will enjoy the unique benefits of being part of helping us define efficient and accurate processes before we expand and scale in order to service the entire YouGov group. We have spent a long time planning to introduce this service and building the tools to enable us to do it, and we are very excited about the possibilities!

What do I need to bring with me?

Demonstrated knowledge and experience

• Previous experience in a verbatim analysis/ survey response coding role is a plus


• Impeccable attention to detail


• Good communication skills


• Excellent command of the English language


• Other foreign language is a plus (German, French, Italian, Spanish etc.)


• Ability to work in fast paced environment


• Proficiency in Windows, Excel


• Accurate typing skills

Technical skills and qualifications

• Bachelor’s Degree in any stream

Behavioural competencies

• Reacts well to change


• Keeps calm under pressure


• Enjoys working as part of a team


• Self-starter who is confident to share ideas

Shift Timings: 6.30 pm to 3.30 am IST

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy