Manager, Emerging Payments

We are seeking an accomplished and highly commercial Senior Manager to lead the revenue growth and solutioning for our complex B2B Payments and Card Issuance programs. This is a high-impact, hybrid Hunter-Farmer role where success is measured by closed deals and efficient client go-lives.

The mandate is to generate and close new client opportunities by selling our underlying B2B technology platform. This leader acts as the Single Point of Contact (SPOC) for Leadership, and the entire internal delivery ecosystem (Product, Project, Tech, Operations).

Pipeline Ownership & Generation: Actively pursue and generate new business leads, focusing on B2B and Enterprise clients for both closed-loop and open-loop pipelines.

Technical Closing & Pitching: Serve as the lead Solutions Expert in high-value sales engagements, conducting technical demonstrations and pitches that instill client confidence and presenting and selling our Closed-Loop platform's capability to technical and executive stakeholders.

Commercial Negotiation: Lead the first-stage commercial and contractual negotiations, specifically vetting and finalizing the technical scope, implementation timelines, and client dependencies outlined in the Statement of Work (SOW).

Client Comfort & Partnership: Build deep relationships with prospective client stakeholders, specifically addressing technical and operational concerns to secure contract signing and ensure a smooth handover to the delivery phase.

SPOC and Governance: Act as the mandated SPOC between the Director and all internal stakeholders (Project, Product, Tech, Finance, Operations), owning the internal process to distribute work, eliminate gaps, and ensure a unified delivery front.

Client-to-Go-Live (CtGL) Process: Design, implement, and track internal processes (KPIs, stage gates) to ensure signed clients transition from contract to operational go-live efficiently and with maximized ROI.

Implementation Sponsorship:Anchor all new projects technically, for both Open & Closed Loop, providing senior oversight to the PM to control scope and maintain project health.

Client Lifecycle Management: Own the operational client lifecycle post-launch, monitoring adoption and working with internal teams to ensure service level agreements (SLAs) are met, driving client satisfaction and identifying up-sell opportunities.

Mentorship: Provide strategic guidance to the product & program managers, accelerating their development in project governance and processing, ensuring scalable project management capacity.

B2B Tech Sales (Mandatory): 5 to 8 years of progressively responsible experience in a sales, business development, or solutions consulting role within the B2B FinTech or Payments Platform or Card Issuing industry.

Proven Client Acquisition: Must demonstrate a track record of winning enterprise clients specifically for payments issuance products (e.g., corporate cards, prepaid programs, loyalty platforms, closed-loop solutions).

Technical Sales Fluency: Deep understanding of the technical requirements for Closed-Loop programs (e.g., redemption mechanics, fulfillment logistics, merchant onboarding, and internal ledger technology). Experience with Open-Loop solutions (APIs, processors, regulatory adherence) is highly preferred or a strong nice-to-have.

Negotiation & Contract Review: Proven ability to lead complex commercial negotiations and expertly vet technical scope documentation (SOWs, RFPs) to protect the business.

Leadership & Process: Experience managing a sales pipeline, setting up internal processes for delivery efficiency, and leading/influencing cross-functional teams (Tech, Product, Operations) without direct reporting authority.

Regional Experience (Preferred): Experience selling and delivering payments solutions within the UAE, KSA, or broader MENA region.

This is the role for a revenue-focused leader who wants to transform a high-potential vertical. You will have direct ownership over the commercial outcome and the strategic mandate to build the processes that deliver it. If you excel at selling complex B2B technical solutions and building scalable business foundations, this is your opportunity to drive substantial growth.