Domestic Non Voice Process Executive( Day Shift)

Customer Support Executive Domestic Non-Voice Process

Location: Whitefield, Bangalore

Employment Type: Full-Time

Shift: Day Shift

Work Schedule: 6 Days Working | 1 Fixed Weekly Off on Sunday

Experience: Fresher and Experience

Qualification: Graduation Mandatory

Joining: Immediate Joiners Preferred

Salary:

For Experience: Up to 4 LPA (up to 26,000 per month) +Incentives

For Freshers: upto 3.4LPA ( 22,000 per month) + Incentives

HINDI IS MANDATORY ( For Fluent Hindi Speakers)

Job Overview

We are hiring Customer Support Executives for a Domestic Non-Voice Process in Whitefield, Bangalore. The ideal candidate should have strong written and verbal communication skills in English and Hindi, good typing ability, and a customer-focused approach.

This is an excellent opportunity for professionals with prior experience in customer support, email support, chat support, or non-voice processes who are looking for a stable day-shift opportunity with career growth.

Key Responsibilities

• Handle customer queries and concerns through Email and Chat Support.
• Provide accurate, timely, and effective resolutions to customer queries.
• Maintain a high level of accuracy and professionalism in written communication.
• Manage multiple customer interactions simultaneously while maintaining service quality.
• Understand customer requirements and provide appropriate solutions as per process guidelines.
• Escalate complex or unresolved issues to the appropriate team when required.
• Maintain accurate records of customer interactions and update relevant systems.
• Meet defined quality, productivity, and customer satisfaction targets.
• Follow company policies, processes, and compliance guidelines.

Eligibility Criteria

• Graduation is mandatory.
• Minimum 1 year of experience in Customer Support, Non-Voice, Email Support, or Chat Support.
• Excellent communication skills in English and Hindi, both written and verbal.
• Good typing speed and accuracy.
• Strong problem-solving and multitasking skills.
• Basic computer knowledge and proficiency in handling customer support systems.
• Ability to work effectively in a target-driven environment.
• Candidates currently based in Bangalore will be preferred.
• Immediate joiners are highly preferred.

What We Offer

• Salary up to 4 LPA
• Monthly salary up to Experience - (26K)
• freshers - (22K)
• Performance-based Incentives
• Career growth opportunities
• Professional and supportive work environment
• Opportunity to build a long-term career in customer support

How to Apply

Interested candidates who meet the eligibility criteria and are available to join immediately can contact:

HR Sumitra

Call / WhatsApp: 8217075690

Email: sumitra@yourpitchh.com

Looking for Immediate Joiners Only.

If you meet the above criteria, share your updated resume to proceed with the screening process.