International Customer Support Associate

Job Title: International Voice Process Customer Support Executive

Job Location: BTM Layout, Bangalore

CTC: Up to 6 LPA

Experience: 0 to 5 Years

Qualification: Undergraduate / Graduate

Work Mode: Work From Office

Shift: US Rotational Night Shifts

Working Days: 5 Days Working | 2 Rotational Week Offs

Joining: Immediate Joiners Preferred

Freshers can also apply

:

We are hiring Customer Support Executives for an International Voice Process. Candidates will interact with international customers, understand their requirements, provide product-related information and recommend suitable subscription plans, product upgrades and additional features.

Roles & Responsibilities:

• Handle inbound and outbound calls from international customers.
• Understand customer requirements and provide appropriate product information.
• Explain product features, subscription plans and available upgrades.
• Recommend relevant product enhancements based on customer requirements.
• Handle customer queries, objections and concerns professionally.
• Maintain excellent customer experience and engagement.
• Meet defined performance and quality parameters.
• Maintain accurate records of customer interactions.

Candidate Requirements:

• Minimum 1 year of experience in BPO / International Voice Process / Customer Support.
• Freshers can also apply if they have less than 1 year experience.
• Excellent English communication skills.
• Strong interpersonal and customer-handling abilities.
• Good convincing and objection-handling skills.
• Basic computer knowledge.
• Comfortable working in US rotational night shifts.
• Immediate joiners preferred.

Contact Details:

• HR Neha
• Mobile: 9353170374
• Email: neha@yourpitchh.com

Interested candidates can share their updated resumes for further details and interview scheduling.